What is this Privacy Policy for?

This Privacy Policy is created to explain:

• The kind of Personal Data we collect and how we collect your Personal Data
• How we use your Personal Data
• When we disclose your Personal Data
• When we transfer your Personal Data out of Malaysia
• Your right to access and correct your Personal Data

What is Personal Data and what do we collect?

Personal Data is any information that relates directly or indirectly to you. This includes any information that can be used to distinguish, identify or contact you. For the avoidance of doubt, please note that this Privacy Policy is applicable only if you are a natural person / an individual.

In order for us to provide our legal services effectively and efficiently, we will need to collect relevant Personal Data from you. Such Personal Data includes (but is not limited to) personal details such as your name, telephone or mobile phone number, email address and other similar information.

When and how do we collect your Personal Data?

We may collect Personal Data in many ways, including:

• Directly from you when you communicate with us (for example when you enquire about our legal services, when you decide to appoint us to act for you or your employer or your company, or when our partners, lawyers and pupils meet you at seminars, networking functions)
• Consequently when we provide legal services
• When you register or subscribe for our newsletters, publications and periodicals, including our legal updates or respond to any marketing materials we send out
• When you make an application to us to be considered as a potential intern, pupil or employee
• From third parties we deal with or are connected with you (for example, from referrals), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted

How do we use and store your Personal Data?

We may collect and use Personal Data from you or from third parties identified in this Privacy Policy, for many purposes, including, to provide our legal services to our clients and/our yourselves, to assess and process our appointment as your or your employer/company's solicitor, to contact you for billing purposes (including to facilitate payments and collect debts), to resolve any issues, queries, complaints or other enquiries that you or your employer/company submit to us our legal services, to keep in contact with you and provide you with any information you request or information we feel may be helpful to you, to establish and better manage any business relationship we may have with you, to comply with legal and regulatory requirements and to consider you for possible employment with our Firm.

Our Firm adopts strict standards and policies in keeping Personal Data secure.

Do we disclose your Personal Data to anyone else?

As a part of our legal services to our clients, we may be required or need to disclose information about you to third parties such as our clients who appoint us to carry out legal services which involves your Personal Data, law enforcement agencies (such as the Securities Commission, Bursa Malaysia Securities Berhad, Companies Commission of Malaysia), companies and/or organisations that assist us in processing and/or otherwise fulfilling transactions and providing you or our clients with legal services, our business associates and other parties for purposes that are related to our purpose of collecting and using your Personal Data, subject at all times to any laws (including regulations, guidelines and/or by-laws) applicable to our Firm.

Marketing

We may use your Personal Data to provide you with our newsletters, greeting cards, legal updates and information about our and third party services, which we feel may be of interest to or benefit you, unless you inform us otherwise in writing. If you do not wish to receive these materials or should you change your mind in relation to your previous decision, please contact our PDPA Compliance Officer at the contact details provided below. Your latest written instructions to us will prevail.

Your right to access and correct

If you wish to have access to your Personal Data in our custody, or where you are of the opinion that such Personal Data held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us by contacting our PDPA Compliance Officer at the contact details provided below. You should quote your name, address and phone/account number and provide brief details of the information you want a copy of in any such request, and we will charge you a nominal processing fee permitted by the law to help us defray administration costs.

However, we may have to withhold access to your Personal Data in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information. Nevertheless, we will notify you in writing the reasons for not being able to accede to your request.

What are your obligations?

You are responsible for providing accurate and complete information to us about yourself and any other person whose Personal Data you provide us and for updating this Personal Data as and when it becomes incorrect or out of date by contacting our PDPA Compliance Officer at the contact details provided below. This obligation is a condition to the provision of legal services or processing of your application for employment.

In the event you may need to provide us with Personal Data of third parties (for example about your spouse or children or where you are the designated person in charge of an organisation or company to deal with us), you confirm that you (i) have obtained the consent of the individual concerned or are otherwise entitled to provide us with their Personal Data for our use in accordance herewith; and (ii) have informed such individual to read this Privacy Policy at our website at www.lxchiah.com or otherwise made available to such individual upon request to our PDPA Compliance Officer at the contact details set out below.

Is your Personal Data transferred out of Malaysia?

For us to provide our legal services to you, our Firm may have to transfer your Personal Data outside of Malaysia if our clients or business associates who are involved in the provision of legal or any related services are located outside Malaysia or where you are outside Malaysia and require our legal services. We will take reasonable steps to ensure the security of the transfer of Personal Data.

Revisions to our Privacy Policy

We will amend this Privacy Policy from time to time and the current version shall apply and supersede any and all previous versions. We encourage you to check our website to keep up-to-date with our current practices.

Contact us

If you have any queries, concerns or complaints regarding this Privacy Policy, or if you wish to access and correct your Personal Data, please contact us during office hours (Monday to Friday between 9:00am – 6:00pm) at the following details: